Aged & Disability Care Business Setup Australia

Course
71 Lessons

You know the care. We handle the business side. This system walks you through every step to legally set up, price correctly, get insured, and land your first client — with templates and checklists built for Australia. Bite size steps with bonus NDIS content. One-time payment. Lifetime access. No subscriptions, no upsells, no surprises."

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PHASE 1 — FOUNDATIONS

STEP 1 — Decide what type of aged or disability service you are starting

STEP 2 — Decide whether you will operate under NDIS

STEP 3 — Choose your business structure

STEP 4 — Apply for an ABN

STEP 5 — Register a business name (if required)

STEP 6 — Understand GST and NDIS billing

STEP 7 — Open a separate business bank account

STEP 8 — Understand basic compliance requirements

STEP 9 — Set up a simple digital filing system

STEP 10 — Create a weekly admin habit

PHASE 2 — INSURANCE, RISK & SAFEGUARDING

What this phase is for

STEP 1 — Understand why insurance is essential in care services

STEP 2 — Understand public liability insurance

STEP 3 — Understand professional indemnity insurance

STEP 4 — Prepare before contacting insurers

STEP 5 — Review and store insurance documents

STEP 6 — Understand duty of care

STEP 7 — Understand safeguarding basics

STEP 8 — Screening and compliance checks

STEP 9 — Incident reporting basics

STEP 10 — Transport risk awareness (if applicable)

STEP 11 — Simple risk reduction habits

PHASE 3 — SERVICES, PRICING & PROFIT

What this phase is for

STEP 1 — Understand your service category clearly

STEP 2 — Understand how NDIS price caps work

STEP 3 — Understand gross revenue vs real income

STEP 4 — Identify all cost categories

STEP 5 — Calculate your true hourly cost

STEP 6 — Understand gross margin vs net margin

STEP 7 — Travel time impact on margin

STEP 8 — Private client pricing strategy

STEP 9 — If employing staff (critical margin section)

STEP 10 — Understand utilisation rate

STEP 11 — Cancellation and short notice impact

STEP 12 — Income modelling scenarios

STEP 13 — Understand burnout math & STEP 14 — Pricing scripts for private clients

STEP 15 — Price review strategy

PHASE 4 — SYSTEMS, DOCUMENTATION & DAY-TO-DAY OPERATIONS

What this phase is for

STEP 1 — Build Your Core Operating Framework

STEP 2 — Participant Intake & Onboarding System

STEP 3 — Service Agreements & Scope Protection

STEP 4 — Risk Review & Support Plan Clarity

STEP 5 — Scheduling, Capacity & Travel Management

STEP 6 — Shift Notes & Documentation Standards

STEP 7 — Invoicing, Financial Control & Utilisation

STEP 8 — Cancellation Policy & Income Protection

STEP 9 — Incident, Complaint & Safeguarding Response

STEP 10 — Data Security, Weekly Review & Sustainability

PHASE 5 — MARKETING, REFERRALS & PARTICIPANT GROWTH

What this phase is for

STEP 1 — Understand Where Referrals Actually Come From

STEP 2 — Define Your Positioning Clearly

STEP 3 — Build a Simple, Low-Cost Website

STEP 4 — Create a One-Page Service Overview

STEP 5 — Connect with Support Coordinators Professionally

STEP 6 — Use Ethical Local Visibility

STEP 7 — Manage Enquiries Carefully

STEP 8 — Protect Your Reputation

STEP 9 — Manage Growth Carefully

STEP 10 — Long-Term Stability Strategy

PHASE 6 — COMPLIANCE, PROTECTION & LONG-TERM SUSTAINABILITY

What this phase is for

STEP 1 — Maintain Ongoing Compliance Awareness

STEP 2 — Protect Your Legal Positioning & Scope

STEP 3 — Build Financial Stability & Reserves

STEP 4 — Review Pricing & Operating Costs Annually

STEP 5 — Protect Your Energy & Workload Capacity

STEP 6 — Continue Professional Development

STEP 7 — Review Participant Suitability Periodically

STEP 8 — Define Your Long-Term Direction

PHASE 7 — TEMPLATES & IMPLEMENTATION PACK

This phase provides structured templates and practical tools to support implementation.

These templates are examples only and must be adapted to your specific circumstances.

Templates

Aged & Disability Care Business Setup Australia

Contents

PHASE 1 — FOUNDATIONS

PHASE 2 — INSURANCE, RISK & SAFEGUARDING

PHASE 3 — SERVICES, PRICING & PROFIT

PHASE 4 — SYSTEMS, DOCUMENTATION & DAY-TO-DAY OPERATIONS

PHASE 5 — MARKETING, REFERRALS & PARTICIPANT GROWTH

PHASE 6 — COMPLIANCE, PROTECTION & LONG-TERM SUSTAINABILITY

PHASE 7 — TEMPLATES & IMPLEMENTATION PACK

MASTER DISCLAIMER